ChildLine is part of a mandated statewide child protective services program designed to accept child abuse referrals and general child well-being concerns and transmit the information quickly to the appropriate investigating agency. ChildLine is responsible for receiving verbal and electronic referrals 24 hours a day, seven days a week. Additionally, child abuse investigation outcomes and general protective services assessment outcomes are submitted to, reviewed, and finalized by ChildLine specialists. Cultural sensitivity and courteous demeanor will be displayed at all times to all callers. 1-800-932-0313.